Terms and conditions

Terms and Conditions

Important information, please read carefully

As a Noted Fieldwork Panel member, I confirm that the information contained in any documentation, and/or revealed in any discussions or communications with "Noted Fieldwork" (part of the FIS Group Limited) constitutes confidential information. I shall not divulge any of this information or make use of the information outside of the ‘Noted Fieldwork Panel’ without the express prior written approval of Noted fieldwork.

I confirm that neither I nor any member of my household is an employee of Noted Fieldwork or any company within the FIS Group Limited.

I understand that the intellectual property rights in any matters discussed as a member of the Noted Fieldwork Panel (or otherwise) will belong to Noted Fieldwork.

Rewards / points

Taking part in surveys and focus groups allow participants to earn rewards. These will usually be an electronic gift card / e-Voucher (via Voucher Express), or cash. Vouchers will be redeemable at many online retailers, and will be sent once you have completed at least one survey and confirmed your details. The rewards will vary depending on the length of the survey or focus group, the time taken to complete them and the nature of the activity; these will be highlighted in emails sent out prior to the start of the activities. Please note that if you fail to complete a survey by the deadline, or if you do not take part in a sufficient percentage of a focus group, you may not receive your reward. Additionally, rewards may not be offered in all instances, but this will be made clear in the emails sent out prior to the start of the surveys / focus groups.

We ask you to wait at least one week after you have completed a survey before enquiring about missing points as the time taken to allocate points can vary significantly between projects. Fieldwork for each project can be conducted over several working days even if you are only attending on one of those days. It can also take a few working days for points to be allocated after the fieldwork period finishes to allow time for all of the data to be compiled. 

If the period before you receive your points is likely to be longer than a week, we will usually notify you within the survey invite.

While the criteria for complete participation in the focus groups may vary, in general we would like you to take part in conversation throughout any focus groups you are invited to. We would like for you to give your honest opinions without trying to dominate the group, and to only discuss those topics that are relevant to the group. Noted Fieldwork reserves the right to withhold your reward for participation; if you are disqualified, you will be given a full explanation as to why that happened.

If you have any further questions about taking part in focus groups/surveys on the Noted Fieldwork Panel, please email us at enquiries@noted-fieldwork.com

Terms and Conditions: Monthly Prize Draw

  1. We regularly run surveys that enter you into a prize draw. the amount of entries and prizes varies but you will always be informed of this information before you take part.
  2. You will be required to complete a survey before you are entered into it's associated prize draw.  Failure to complete the survey will mean that you will not be entered.
  3. The prize draw will be made at the earliest opportunity during most calendar months and will include all eligible entries from the previous month. (Full terms and conditions of Noted Fieldwork Panel apply.).
  4. No responsibility will be taken for any electronic failures or similar when submitting to Noted Fieldwork.
  5. To determine the winners each month, the details of those eligible are downloaded from the Noted Fieldwork Panel. All members who are eligible for each draw will be placed onto an Excel spread sheet.
  6. A random number formula will then be used to determine the winners, this process is witnessed by a second individual to ensure no bias.
  7. The winners will have their points allocated onto their account on the Noted Fieldwork Panel. The result of the prize draw is final and no correspondence will be entered into.

Rules:

By joining the Noted Fieldwork Panel, you agree not to post or submit any item or any links to content that:

  1. Is defamatory or discloses any information that you have no legal right to disclose, or is otherwise illegal.
  2. Is (or contains anything which is) vulgar, hateful, obscene, profane, threatening or insulting.
  3. Intends to impersonate another person or entity.
  4. Contains any form of advertising, promotional materials or any form of commercial activity.
  5. Contains any, or links to any, virus, corrupted files, “Trojan Horses”, key loggers or any other malicious code or material that could cause harm to the computer, data or financial security of any third party.
  6. Contains any or links to any intentionally false or misleading statements or any statement seeking to unfairly manipulate a Noted Fieldwork market.
  7. Is an attempt to collect or store data about other Noted Fieldwork customers.
  8. Is in a language other than English, unless specifically requested.
  9. Is protected by any form of intellectual property whether registered or unregistered or any contractual, statutory and equitable obligations of confidence; or is or may amount to collusion or activities of a suspicious or criminal nature.
  10. You must be a resident of the united Kingdom (UK) to be a member of this panel.

You also agree to abide by the following rules:

  1. Please do not submit “spam”. Repeated messages and any unsolicited advertising will not be tolerated.
  2. Please be considerate and tolerant of other panel members’ opinions, cultures and backgrounds.
  3. To protect your privacy and for data protection purposes, we recommend you pick a screen name that DOES NOT give away your real name or any of your contact details (such as website, your e-mail address or postal address or phone number). Also, please do not choose a screen name that is offensive in any way, contains swear words or attempts to impersonate a Noted Fieldwork, FIS Group Limited or PG Forsta employee.
  4. I understand if I breach these rules, my contributions to the panel may be deleted, and that if it is deemed necessary by Noted Fieldwork management team, my membership of the Noted Fieldwork Panel may be revoked.
  5. Employees of Noted Fieldwork or FIS Group Limited, its associated companies, their respective families or households and agents are not eligible to the Noted Fieldwork panel.
  6. If I cancel or fail to complete my booked taste test more than 3 times within a 30-day period, I understand points may be deducted from my account and I may not be invited for future in person tests. This policy is in place to minimise disruptions and ensure fair access to taste test opportunities for all participants.
  7. Our Panellist system only permits each user to have one active account at a time. If you think you may have an additional account that needs to be removed, please email enquiries@noted-fieldwork.com and we can get the additional account removed and any points transferred over to your sole remaining account.
  8. Anyone who deliberately tries to run multiple active accounts for the same person using different email addresses or is deemed to be purposefully faking their answers (e.g. entering nonsense responses, speeding through surveys), may not receive their points on any account and also risks having all of their accounts blocked automatically or having their membership of the Noted Fieldwork Panel permanently revoked.
  9. Reward Points are not allowed to be transferred or combined from different individual's user accounts unless there are exceptional circumstances. Any decision made on this by the Noted Fieldwork team is final.
  10. Any rewards, payments, or vouchers you receive for participating in our research may be subject to tax. The responsibility for declaring and paying any tax that may be due rests solely with you as the participant / panelist. Noted Fieldwork and FIS Group accept no responsibility or liability for any tax obligations arising from these incentive or payments.
  11. All the products we test undergo thorough evaluation to ensure they are suitable for human use or consumption, just like items found on supermarket shelves or in restaurants.  Participation in any test is entirely voluntary. By taking part, you acknowledge and agree that you do so at your own risk and accept full responsibility for consuming any products provided.

    Testing products with Under 18’s

    There may be occasions in future where we would ask children to attend our testing locations with a parent / adult guardian to test some products. If/when this occurs, the points for that test would automatically be added to the parent/guardian’s account (as children under the age of 18 are currently not permitted to have their own account on our system).

By joining the Noted Fieldwork Panel you agree to be bound by the above rules. Anyone found to be in breach of any of the above rules faces removal from the Noted Fieldwork Panel.

What will happen if I choose to deactivate my account?

While we enjoy having you on the Noted Fieldwork Panel, if you wish to deactivate your account, we will revoke your membership. This will mean that you will no longer receive any emails from us, and you will be unable to log in to the panel site. Personal information will be retained on the site for three months after the deactivation of your account, after which time it shall be removed permanently.

 

Inactive accounts

We have some members who have been inactive for a long time and who haven't either taken part in a survey or converted their points into vouchers. If any account has been inactive for 12 months or longer, we shall email those account holders giving 7 days for the account holder to respond before taking any action. However, if we don’t receive a response in that time, we reserve the right to close that account. If that occurs any accumulated points associated with that account will be lost. 

The limit for how long you can leave unclaimed points on our system (from the date they are allocated to your account) is 2 full calendar years. Don’t leave points on our panel for longer than 2 years, otherwise you risk your points being deleted from your account.


Focus Groups and Online Surveys

Surveys will normally take between 5-15 minutes to complete. The time you have to complete these will vary from survey to survey but typically you will have around 7 days to complete a survey. The closing date of each survey you are sent will be clearly specified within the e-mail or invite. Focus groups are different in that participants must be available on a specific date and at a specific time. When Noted Fieldwork needs certain types of customers / participants to take part in these, the information provided during membership sign up will be reviewed, or potential participants will be asked to complete a recruitment screener to determine whether they meet the criteria; if you do not meet the criteria, you will not be selected. Focus groups run by Noted Fieldwork will be administered in accordance with the MRS code of conduct.

The Noted Fieldwork panel is managed by PG forsta, a multi-national research company based in areas including the UK, EMEA, APAC & the Americas.

You can find out more about PG Forsta at https://www.pgforsta.com/

PG Forsta will be provided, by Noted Fieldwork, with details of your Noted Fieldwork Panel account. This will help with analysis and research so that improvements to your customer experience can be made. Details that will be held include: 

  • Personal demographic information
  • The region in which you live
  • Your Noted Fieldwork tariff type

Please note that no bank account details will ever be exchanged with PG Forsta. Any personal details will be securely encrypted during transfer to and from PG Forsta. Noted Fieldwork remains responsible for all details held by PG  Forsta.

Noted Fieldwork and PG Forsta have entered into a contractual agreement to ensure that your details are held securely and in accordance with the Data Protection Act 2018.

Finally

If you wish to enquire as to the legitimacy of the Noted Fieldwork Pantel, you can contact Noted Fieldwork Customer Services on +44 (0) 333 335 6045 or by emailing: enquiries@notedfieldwork.com