As a Good Sense Community member, I confirm that the information contained in any documentation, and/or revealed in any discussions or communications with Good Sense Research (“Good Sense Research”) constitutes confidential information. I shall not divulge any of this information or make use of the information outside ‘Good Sense Community’ without the express prior written approval of Good Sense Research.
I confirm that neither I nor any member of my household is an employee of Good Sense Research.
I understand that the intellectual property rights in any matters discussed as a member of Good Sense Community (or otherwise) will belong to Good Sense Research.
Taking part in surveys and focus groups allow participants to earn rewards. These will usually be an e-Voucher redeemable at M&S, Ticketmaster, Amazon, John Lewis, and B&Q, and will be sent once you have confirmed your details. The rewards will vary depending on the length of the survey or focus group, the time taken to complete them and the nature of the activity; these will be highlighted in emails sent out prior to the start of the activities. Please note that if you fail to complete a survey by the deadline, or if you do not take part in a sufficient percentage of a focus group, you may not receive your reward. Additionally, rewards may not be offered in all instances, but this will be made clear in the emails sent out prior to the start of the surveys and focus groups.
While the criteria for complete participation in the focus groups may vary, in general we would like you to take part in conversation throughout any focus groups you are invited to. We would like for you to give your honest opinions without trying to dominate the group, and to only discuss those topics that are relevant to the group. Good Sense Research reserves the right to withhold your reward for participation; if you are disqualified, you will be given a full explanation as to why this is.
If you have any further questions about taking part in focus groups/surveys on Good Sense Community, please email us at firstname.lastname@example.org.
By joining the Good Sense Community, you agree not to post or submit any item or any links to content that:
You also agree to abide by the following rules:
While we enjoy having you on the community, if you wish to deactivate your account, we will revoke your community membership. This will mean that you will no longer receive any emails from us, and you will be unable to log in to the community site. Personal information will be retained on the site for three months after the deactivation of your account, after which time it shall be removed permanently.
Surveys will normally take between 5-15 minutes to complete. The time you have to complete these will vary from survey to survey but typically you will have around 7 days to complete a survey. The closing date of each survey you are sent will be clearly specified within the e-mail. Focus groups are different in that participants must be available on a specific date and at a specific time. When Good Sense Research needs certain types of customers to take part in these, the information provided during membership sign up will be reviewed, or potential participants will be asked to complete a recruitment screener to determine whether they meet the criteria; if you do not meet the criteria, you will not be selected. Focus groups run by Good Sense Community will be administered in accordance with the MRS code of conduct.
QuMind will be provided, by Good Sense Research, with details of your Good Sense Research account. This will help with analysis and research so that improvements to your customer experience can be made. Details that will be held include:
Please note that no bank account details will ever be exchanged with QuMind. Any personal details will be securely encrypted during transfer to and from QuMind. Good Sense Research remains responsible for all details held by QuMind. Good Sense Research and QuMind have entered into a contractual agreement to ensure that your details are held securely and in accordance with the Data Protection Act 2018.
If you wish to enquire as to the legitimacy of the Good Sense Community, you can contact Good Sense Research Customer Services on 01284 705787.